as a…


These are a collection of management-focused ideas of mine that describe my methodologies and values as a manager/leader/director. I also keep a repository of development and leadership/management-centric quotes. I use that in slideshow mode as my work computer’s screensaver.

I do as much professional development as possible, as well as speak, guest lecture, and teach whenever the opportunity arises.

Key Responsibilities

  • Staff management: hiring, Interviewing, training, mentoring, growth planning, performance reviews
  • Liaise with other departments on combined initiatives and roadmaps
  • Vendor relationship management: selection, coordination, communications
  • Product management: planning, scoping, and executing university-wide offerings
  • Maintain code quality through code reviews and pull requests.
  • Knowledge sharing / training
  • Collaborate with project managers, designers, and content strategists to produce project timelines, budgets, and scopes of work.
  • Maintain morale and collaboration by organizing team outings, lunches, activities.


  • A large factor of success is process & consistency
  • Champion for continuous improvement, learning, knowledge sharing
  • Minimizing project blockers & pauses
  • Being a “player-coach” has many benefits
  • Upstream/proactive work over downstream/reactive work

Humanity & Culture

Operations & Performance

Team Dynamics

  • Hire people who are smarter than you
  • Interviews are a two-way street
  • Managers should be a heat shield, not a sh*t umbrella
  • Trust and micromanagement are mutually exclusive